Return & Refunds

We want you to shop with confidence. If there's ever an issue with your order, we're here to help.


📦 Returns

Due to the healthcare and hygiene nature of our products, we can only accept returns on items that are:

✓ Unopened
✓ Unused
✓ In their original packaging

To request a return, please contact us within 14 days of receiving your order.

Email: eyespluscare@gmail.com


💳 Refunds

Once your return has been received and inspected, we'll notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–7 working days.

Please note that original shipping charges are non-refundable unless the return is due to our error.


⚠️ Damaged or Missing Items

If your order arrives damaged, faulty, or incomplete, please contact us within 7 days of delivery.

We'll arrange a replacement or refund as quickly as possible.

Email: eyespluscare@gmail.com


🔄 Subscription Cancellations

You're always in control.

✔ No long-term contracts
✔ No cancellation fees
✔ Cancel anytime through your account

If your next box has already been processed or shipped, your cancellation will take effect from the following billing cycle.


📧 Need Help?

Our team is happy to assist with any questions regarding orders, subscriptions, returns, or refunds.

EYES+ Customer Support
eyespluscare@gmail.com


Soothe. Restore. Refresh.

Expert eye care, delivered monthly.